Terms of service

These Terms of Service govern your use of the EQ Coffee website and purchases made from EQ Coffee. By visiting the site or placing an order, you agree to these terms.

Products and pricing

We make reasonable efforts to present product descriptions, images, availability, and pricing accurately. Product colors and appearance may vary by screen. Prices and product availability may change without notice.

Orders and payment

We may decline or cancel an order when necessary, including in cases of suspected fraud, pricing errors, product unavailability, or misuse of the site. If payment has been collected for a canceled order, the applicable amount will be refunded to the original payment method.

You agree to provide current and accurate billing, contact, and shipping information.

Shipping, returns, and refunds

Shipping and delivery are governed by our Shipping Policy. Returns, replacements, cancellations, and refunds are governed by our Return and Refund Policy.

Website use

You may not use the site for unlawful purposes, interfere with its operation, attempt unauthorized access, or misuse its content or services.

Site content, branding, photography, graphics, and written material belong to EQ Coffee or their respective owners and may not be copied or commercially used without permission.

Third-party services

The site may use or link to services operated by third parties, including payment, shipping, and ecommerce providers. Their services may be governed by separate terms and privacy practices.

Disclaimer and limitation of liability

To the extent permitted by law, the site and its content are provided without guarantees beyond those expressly stated. EQ Coffee is not liable for indirect or consequential losses arising from use of the site or products.

Nothing in these terms limits rights or remedies that cannot legally be limited.

Governing law

These terms are governed by the laws of the State of New York and applicable federal law.

Changes and contact

We may update these terms by posting a revised version on this page.

Questions may be sent to help@eq.coffee.